Questions and answers
Answers about delivery times, customs clearance, prices and documents for every route.
Questions and answers
Frequently asked questions by route
Delivery time, customs clearance, price and documents vary by route. Choose your direction to go directly to the relevant questions and answers.
DXB→ALA
Most popularShipping from the UAE to Kazakhstan
Dubai to Almaty and Astana: delivery times, customs clearance in Almaty, cargo categories and pricing.
Delivery time4–7 days
Flight time~5 h
DXB→TAS
Fastest routeShipping from the UAE to Uzbekistan
Dubai to Tashkent: delivery times, customs clearance in Tashkent, cargo categories and pricing.
Delivery time4–7 days
Flight time3.5–4 h
ALA→DXB
Return cargoShipping from Kazakhstan to the UAE
Almaty and Astana to Dubai: delivery times, documents, cargo categories and pricing.
Delivery time4–7 days
Flight time~5 h
TAS→DXB
Return cargoShipping from Uzbekistan to the UAE
Tashkent to Dubai: delivery times, documents, cargo categories and pricing.
Delivery time4–7 days
Flight time3.5–4 h
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